Supply Chain Coordinator

Sysmex is a global leader in the design, development, and sale of clinical diagnostic haematology, urinalysis, and diabetes testing equipment, as well as information management systems. Sysmex provides laboratories with the tools, services, and support needed to meet the ongoing challenges of increasing demands and limited resources. Sysmex employs approximately 10,000 people worldwide and is a leading supplier within its field. The global headquarters, Sysmex Corporation, is located in Kobe, Japan, while the Nordic headquarters is in Copenhagen, Denmark.

The Nordic headquarters and administrative offices are located in Copenhagen, with branch offices in Norway, Finland, and Sweden.

Your responsibilities

Responsible for customer service in Supply Chain – first point of contact

Order handling for external as well as internal customers

Coordinate deliveries and ensure timely order fulfilment.

Stakeholder management at local warehouses, internal customers and headquarters

Contract handling and invoicing using SAP

Handle customer complaints and support issue resolution.

Basic master data management

Collaborate with sales, service, and other stakeholders to ensure efficient supply chain operations.

Your profile

Experience with customer service

Experienced user of ERP systems

Experienced in Microsoft Office

Experience in a company with an ISO certificate is an advantage

Fluent in Finnish, Swedish and English is mandatory

Good communication skills

Personal characteristics

Service-minded and customer-focused

Embrace change and demonstrate an open mindset towards new ways of working, digitalisation, and continuous improvement initiatives.

Structured, precise and with an understanding of the importance of details

Team player

Continuously seek opportunities to optimise workflows through innovation, technology, and best practices

Proactive and independent

We offer

A growing and healthy company that stands for quality and innovation

A competitive salary package

Bonus scheme

Pension plan

Health insurance package

Health check-up

Home office option

Opportunity for lunch in the canteen

Fitness subsidy

Prescription safety glasses/work glasses