Key Account Executive
EU GTM | Berlin, Germany
About the team
SumUp's Sales team in Germany is growing — and we're looking for a Key Account Executive in Berlin to help us deepen relationships with small businesses while continuing to win new ones. You'll be part of a high-performing, collaborative team that combines the consultative mindset of account management with the drive of outbound sales. Our merchants are at the heart of everything we do, and your job is to make sure they get the most out of SumUp — while identifying opportunities to grow the partnership. If you're someone who builds trust easily, loves variety in your day, and thrives on results, you'll fit right in.
What you'll do
Manage and grow a portfolio of existing small business accounts, acting as their primary point of contact and trusted advisor
Proactively identify upsell and cross-sell opportunities within your account base, matching merchants with additional SumUp products and solutions
Hunt for new business by identifying and approaching prospective SMB merchants through outbound activity — calls, emails, and local networking
Deliver a consultative sales experience that prioritises understanding the merchant's business before recommending solutions
Own your full sales cycle — from first contact or account review through to close and handover
Maintain accurate and up-to-date records in CRM, tracking pipeline, activity, and revenue performance
Meet and exceed monthly targets across both retention/expansion and new business acquisition
Collaborate with onboarding, customer success, and product teams to ensure merchants are set up for long-term success
You'll be great for this role if…
You have proven experience in an account management, sales, or customer-facing role — ideally with SMB or B2B clients
You're equally comfortable managing existing relationships and going after new business — you see both as opportunities
You're a natural communicator who can adapt your style depending on whether you're building rapport with a new prospect or deepening a relationship with an existing merchant
You're organised, proactive, and able to manage a diverse portfolio of accounts without losing sight of your targets
You take ownership of your numbers and know how to prioritise your time to hit them consistently
You speak German fluently and have a working level of English for internal communication
Why you should join SumUp
🌎 Work with global impact — Join a fintech used by over 4 million businesses in 37 markets, from our Berlin office
🌈 Commitment to Diversity and Inclusion — Be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
🚀 Virtual Stock Option programme — Own a stake in SumUp's future success
📚 €2,000 annual L&D budget — Attend conferences or advance your career through further education
🔗 Referral Bonus — Earn additional rewards by referring talented individuals to join the SumUp team
About SumUp
Be empowered to do more that matters.
At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance, and customer relationships.
Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.
SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok.
Keywords: Key Account Executive, Account Executive, Account Manager, Key Account Manager, Sales Executive, Sales Representative, Sales Consultant, Inside Sales, B2B Sales, SMB Sales, Business Development, Customer Success, Kundenberater, Key Account, Vertrieb, Vertriebsmitarbeiter, Accountmanager, Fintech Sales, Berlin
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.