IT Specialist

Job Overview: We are looking for an IT Specialist to manage and support our IT infrastructure. The ideal candidate should have a solid foundation in networking and systems administration, with the ability to monitor virtualized environments and high-end security gateways. Key Responsibilities: Provide first-level technical support for end-users (Hardware & Software). Monitor dual-ISP connectivity and ensure high availability of the network. Maintain and monitor Virtual Machines (VMs) within a Proxmox environment. Manage office peripherals including Toshiba & Canon printers and Wi-Fi Access Points. Ensure the implementation of firewall policies and network security protocols. Maintain technical documentation and IP address management (IPv4).

Bachelor degree in IT, Computer Science or similar relevant fiel

From 1 to 3 years of previous experience as an IT Help Desk & Technical Support In-depth knowledge of computer systems and mobile devices

Hands on experience with diagnosing and resolving basic technical issues

Very Good proficiency in English

Excellent communication and interpersonal skills