Patient Relationship Officer (HaloDoc)

Deskripsi Pekerjaan

• Responsible for the delivery of the entire patient's cashless journey at the hospital.
• Responsible for assisting and escorting Halodoc patients at the hospital.
• Work closely with hospital departments including customer care, registration, cashier, pharmacy, and nursing staff to deliver excellent in-hospital services to Halodoc patients.
• Coordinate with the internal Halodoc team to ensure seamless operations and patient support.
• Responsible for generating accurate reports using the designated system.

Persyaratan Pekerjaan

• Possesses at least a Diploma (D3) in a healthcare-related field
• Professional and presentable appearance
• Has experience working as front office staff in a hospital
• Strong communication skills
• Familiar with hospital patient flow and procedures
• Willing to work on a shift schedule
• Willing to be placed at the selected location
• Female candidates are preferred
• Mandatory: Experienced in handling admission, cashiering, and insurance processes in a hospital setting
• Mandatory: Experienced in handling patients end-to-end (from registration to discharge process)

Skills: Nursing, Customer Service, Healthcare, Communication Skills, Medical and Healthcare, Teamwork