Field Application Engineer, DRAM
Job Title: Field Application Engineer, DRAM Office Location: San Jose, CA Job Type: Full-Time Work Model: Onsite
About SK hynix America At SK hynix America, we're at the forefront of semiconductor innovation, developing advanced memory solutions that power everything from smartphones to data centers. As a global leader in DRAM and NAND flash technologies, we drive the evolution of advancing mobile technology, empowering cloud computing, and pioneering future technologies. Our cutting-edge memory technologies are essential in today's most advanced electronic devices and IT infrastructure, enabling enhanced performance and user experiences across the digital landscape. We're looking for innovative minds to join our mission of shaping the future of technology. At SK hynix America, you'll be part of a team that's pioneering breakthrough memory solutions while maintaining a strong commitment to sustainability. We're not just adapting to technological change – we're driving it, with significant investments in artificial intelligence, machine learning, and eco-friendly solutions and operational practices. As we continue to expand our market presence and push the boundaries of what's possible in semiconductor technology, we invite you to be part of our journey to creating the next generation of memory solutions that will define the future of computing.
Job Overview:
The DRAM Field Application Engineer (FAE) will serve as the primary technical interface between customers and headquarters, supporting the successful adoption and lifecycle management of DRAM products. This role is responsible for understanding customers’ current and future technical requirements, driving design wins through product qualification, and ensuring high levels of product quality and customer satisfaction.
The successful candidate will collaborate closely with customers, contract manufacturers, and cross‑functional teams at HQ to manage product roadmaps, new product introductions, qualification plans, and quality improvement initiatives. By providing deep technical expertise, timely support, and effective communication, the DRAM FAE plays a critical role in enabling customer success and strengthening long-term partnerships in the memory industry.
Key Responsibilities:
Identify customers' current and future product and technology needs and provide solutions
Provide the product roadmap and manage the product life cycle
Clarify the customer's technical and product requirements and provide feedback to HQ
Provide technical specifications and notes according to the customer's needs
Provide a sample for qualifications to have the design wins
First technical point of contact for customers and manages the new product qualifications
Manage the PCN and ECN, and provide customers with all the technical documents.
Work with HQ to generate the qualification plan and the sample plan.
Work with customers and their CM to manage the qualification process in a timely manner.
Responsible for the customer's product quality management
Liaison with customer quality engineers and HQ QA team to drive quality improvement.
Manage RMA and Failure Analysis process
Manage the environmental document process
Build and maintain close relationships with customers to enhance communication and raise the level of customer satisfaction
Regular meetings with customers to review the ongoing project
Engage with the customer's design engineer and project manager to provide technical and product supports
Support customers with all pre-sales/post-sales requirements.
Qualifications:
Bachelor’s degree in Electrical Engineering, Computer Engineering, Engineering, or a related technical field
3+ years of experience in field application engineering, customer technical support, or semiconductor/memory-related roles
Working knowledge of DRAM products, memory architecture, and DRAM operation principles
Experience supporting customers with system-level integration, debugging, and technical issue resolution
Strong analytical and problem-solving skills with the ability to translate technical data into clear customer recommendations
Preferred Qualifications:
Master's degree in a relevant field
Experience in the semiconductor industry, preferably in memory (DRAM, NAND Flash)
Advanced knowledge or hands-on experience with DRAM products, memory architecture, or DRAM quality management processes
Strong presentation and documentation skills for communicating complex technical topics to diverse audiences
Fluent bilingual communication skills in both English and Korean, with experience working in customer-facing environments
Requirement:
Authorized to work in the US
Benefits:
Top Tier health insurance at no employee cost
Paid day offs: PTO + Company Holidays + Happy Fridays
Paid Parental Leave Program
401k Matching
Educational reimbursement up to $10,000 per year
Donation Matching and volunteering opportunities
Corporate discount programs
Free Breakfast/Lunch/Dinner provided to employees
Equal Employment Opportunity:
SKHYA is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race, sex, pregnancy, sexual orientation, religion, age, gender identity, national origin, color, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
Compensation: Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. Pay within the provided range varies by work location and may also depend on job-related skills and experience. Your Recruiter can share more about the specific salary range for the job location during the hiring process.
Pay Range $90,000 — $120,000 USD