Host/Hostess
Pay Rate: $21.28/hr.
About Sensei:
Founded by Dr. David Agus and Larry Ellison, our ecosystem of products and experiences is designed with one intention: to empower you to grow well and lead the world toward greater wellbeing.
Based on Dr. Agus’ philosophy, Sensei believes we can guide our guests to greater wellbeing by offering experiential movement, rest and nourishment classes and programs. The launch of the Retreats wellness brand took place on Lana’i, Hawaii in partnership with Four Season’s lodging and food offerings by Nobu. In this location, Sensei Porcupine Creek, Sensei is operating the lodging operation, as well as world-class golf, tennis, spa, fitness, movement, nutrition, meditative, enrichment and body assessment facilities. In addition, Sensei will run the F&B operation, as part of a licensing agreement with Nobu. Sensei programs and continuing learning sessions are high-touch, evidence-led and supported by the latest technology. You can read our story here .
Position Description :
Host/Hostess position is an essential part of the food and beverage team. They are expected to greet, acknowledge and seat all guests in all food and beverage outlets. The host/hostess takes reservations, reviews the daily reservation system, and has the ability to seat guests without reservation. Communication is essential in this role to ensure seamless experience for the guests.
Responsibilities:
Always offer a warm and engaging welcome to the restaurant and bar
Meet and greet guests as they arrive, offer choice of seating, escort to dining table and present menu
Maintain and coordinate communication between shifts and management
Maintain proper set-up of dining room
Review daily reservation for all shifts accordingly
Assist as needed or requested with service
Note details and make any necessary arrangements for reservations and special functions in the restaurant
Follow sustainability guidelines and practices
Perform other duties as requested by management
Leadership – Maintain a positive, upbeat role, promote and exemplify Company values and represents departmental objectives and interests to internal and external customers
Customer Service – Follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner
Teamwork - Develop and promote teamwork and cooperation among co-workers
Safety – Comply with established safe work practices and attend to all safety-related training provided or made available by the Company.
Due to the intimate nature of the resort with limited number of guests on property, must assist teams laterally across all departments to lead a seamless guest flow throughout the different resort spaces.
Other duties as assigned
Requirements:
Must be able to be on feet for entire shift and communicate with guests appropriately and effectively
Above and beyond attitude is required as well as a flexible schedule with ability to work weekends/holidays and evenings
Must be able to obtain any required food handing serving certifications required by local or state agencies.
Qualifications:
High School Graduate or Equivalent
Ideal candidate will have 2-3 years serving experience in upscale establishment.
Hotel/resort experience preferred
Traits We Value
Commitment to a healthier living environment and embracing the Sensei Way and philosophy espoused and science identified in Dr Agus’ teachings and writings
Collaborative mentality and the ability to recognize how to get things done as a team
Self-confidence and composure to accept critique, process it, and apply the learnings to improve
Resourceful and adaptable, understanding that a big idea can come from anywhere
Open to learning, developing new skills and professional experiences
Loves a good challenge
Resourceful and adaptable
A strong sense of curiosity
Embraces feedback and constantly seeks to improve
Collaborative and knows how to get things done as part of a team
Compensation & Benefits
Competitive Salary
Robust and comprehensive Health Insurance
Medical (100% paid HMO), Dental, Vision, Life, Disability insurance and Voluntary Insurance Plans
Employee Assistance Program
401k Plan Matching
Tax Savings Benefits Plans
Pre-tax 401l Matching Plan
Healthcare Flexible Spending Account (FSA) Saving Plan
Wellbeing Benefit - Monthly allowance for wellness/wellbeing related expenses
Employee Discount Program
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, sex ( i ncluding gender identity or expression; pregnancy, childbirth, or related medical conditions), sexual orientation, age, religion, color, ancestry, disability (including association or relationship with an individual with a disability), marital status, National Guard obligation, genetic test results, arrest and court records, reproductive health decision, domestic or sexual violence victim status, breastfeeding requirements, assignment of Income for child support obligations, or credit history or report.