Finance and Administrative officer

Role Purpose

To provide finance, administrative, regulatory compliance and sales support for the Centre’s executive education and SkillsFuture Singapore (SSG)-funded training operations.

The role will support the smooth delivery of training programmes, maintain accurate financial and operational records, coordinate SSG-related administrative processes, and assist the sales and programme teams in managing enquiries, client requirements, course enrolments and reporting.

This is a hands-on, multi-functional role suited to an organised and commercially minded individual who is comfortable working across finance, administration, compliance and business support in a lean team.

Key Responsibilities

1. Finance & Accounts Support

• Prepare and process invoices, payment requests, expense claims and supporting financial documentation.
• Track course revenue, client payments, trainer fees, programme expenses and outstanding receivables.
• Maintain accurate financial records and assist with budget tracking, financial reconciliations and periodic reporting.
• Coordinate payment processing with trainers, vendors and clients, ensuring adherence to internal procedures.
• Support the preparation of course-level financial summaries and cost reports.
• Liaise with the University’s finance team on financial documentation, approvals and related queries.

1. SSG Administration & Compliance

• Coordinate administrative processes relating to SSG-funded training programmes, including course registrations, enrolments, attendance records and claims documentation.
• Maintain accurate and complete course records in accordance with applicable SSG requirements and the Centre’s internal procedures.
• Assist with course submissions, updates, supporting documents and reporting through relevant SSG systems and platforms, including the Training Partners Gateway (TPG), where applicable.
• Monitor administrative deadlines and ensure required documentation is submitted accurately and on time.
• Support the preparation of records for internal reviews, audits and compliance checks.
• Maintain organised records of learner feedback, assessment documentation, trainer information and other required programme evidence.
• Keep abreast of relevant procedural updates and escalate potential compliance issues or discrepancies promptly.

1. Sales & Business Development Support

• Support the sales team in preparing quotations, proposals, contracts, invoices and client documentation.
• Coordinate course enquiries, registrations, enrolment confirmations and follow-ups with prospective participants and corporate clients.
• Maintain and update customer relationship management (CRM) records, sales pipelines and enquiry databases.
• Assist with lead tracking, sales reports, enrolment updates and follow-up activities.
• Coordinate with clients, trainers and internal stakeholders to ensure smooth programme administration and delivery.
• Support corporate events, information sessions, executive education programmes and other business development activities.

1. Programme & General Administration

• Coordinate training schedules, venues, materials, catering, trainer arrangements and participant communications.
• Maintain course calendars, participant lists, attendance records and programme documentation.
• Provide administrative support for meetings, events and visiting faculty or corporate clients.
• Develop and maintain efficient filing systems, checklists and administrative workflows.
• Undertake other operational duties as required to support the Centre’s activities.

Requirements

• A good diploma or degree in Accounting, Finance, Business Administration or a related discipline.
• At least 2–4 years of relevant experience in finance administration, accounts support, training operations or business administration.
• Good numerical ability and proficiency in Microsoft Excel and other Microsoft Office applications.
• Strong organisational skills and attention to detail, with the ability to manage multiple tasks and deadlines.
• Good written and verbal communication skills, with the ability to liaise professionally with clients, trainers and internal stakeholders.
• A proactive, service-oriented and solutions-focused approach to work.
• Ability to work independently, exercise sound judgement and contribute effectively within a small team.

Advantageous Experience

• Experience with SSG-funded training administration, SkillsFuture claims or the Training Partners Gateway (TPG).
• Familiarity with training provider documentation, audit requirements and regulatory compliance processes.
• Experience in accounts payable, accounts receivable, invoicing and financial reconciliation.
• Exposure to CRM systems, sales administration, event coordination or executive education operations.