Customer Service Section Leader
LX Pantos VietnamJ2 Building, Trang Due Industrial Zone, An Phong, Hai Phongvietnamworksنُشرت في 21/08/2026
إلزامي:FinTech
- Ensure compliance with import/export regulations, HS codes, tax refund policies, quality inspection, special cargo, and CDS declarations.
- Monitor shipments to ensure on-time delivery.
- Control debit notes and settlement accuracy.
- Handle urgent shipments and resolve CDS, delivery, payment, and settlement issues.
- Coordinate with Customs and government authorities.
- Manage key customer accounts and resolve escalated...
- University degree in Logistics, Import–Export, Customs, or related fields
- Minimum 5 years of experience in logistics customer service and/or customs operations
- Hands-on experience in customs clearance coordination with strong knowledge of Vietnam Customs regulations, including declaration processes, HS code classification, tax policies (import duty, VAT, special tax), and import/export permits
- Strong leadership, team...