CLAIMS RESOLUTION MANAGER

We are seeking a proactive and detail-oriented Claims Manager to join our team. In this role, you will oversee end-to-end case settlements, coordinate seamlessly between clients and opposing parties, and help shape effective resolution strategies. The ideal candidate thrives on bringing structure, clarity, and strategic momentum to complex, multi-faceted processes.

Key Responsibilities

• Manage Cases: Oversee end-to-end settlement processes for assigned cases, ensuring strategic execution from initiation to closing.
• Document Drafting: Collaborate closely with legal counsel to draft and review documents and manage folders.
• Compliance: Guarantee rigorous accuracy in all settlement documentation and track strict compliance with agreed timelines and conditions.
• Workflow and Case Tracking: Proactively monitor process lifecycles to eliminate bottlenecks and maintain steady operational momentum.

• Law degree is NOT required.
• We provide full training.
• Excellent written and verbal English skills.
• 1-3 years of experience in an administrative support, document control role, or similar.
• High proficiency in Google Workspace and Microsoft Office 365.
• Tech-savvy and able to learn quickly.
• Advanced analytical skills.
• Meticulous attention to detail and strong organizational skills.
• Ability to work independently and as part of a team.

• Health insurance.
• Bonuses.
• Paid time off and paid holidays.
• Opportunities for growth and advancement.
• An unmatched office vibe!
• Team outings and events.

Please send your resume and motivation letter via email to careers.lumina@gmail.com.