Executive Office Manager – Chairman & CEO Office
Purpose Support the Chairman and Group CEO in managing priorities, governance, and communication across BIC. The core purpose of this role is to drive execution — following up on commitments across department heads, tracking initiatives to closure, and keeping the executive office running smoothly. Key Responsibilities Executive Office Management
- Manage the Chairman's and CEO's calendars
- Coordinate meetings and travel arrangements
- Prepare executive correspondence
- Maintain strict confidentiality at all times
Governance & Meeting Support
- Prepare agendas and briefing materials
- Attend selected meetings and issue minutes
- Keep a live log of actions and decisions
- Follow up on outstanding items until they are closed
Execution Follow-Up (the core of this role)
- Track ongoing initiatives (e.g. digital transformation, call center rollout, Lyve platform, new
development launch, office relocation) against agreed timelines
- Collect status updates from department heads
- Flag delays and issues directly to the CEO and Chairman
Reporting
- Prepare regular executive dashboards
- Prepare monthly reports for the Chairman and CEO
- Pull together materials for board presentations
Communication
- Act as the main point of contact between the Chairman, CEO and department heads
- Coordinate internal announcements
- Make sure open items get closed, not just raised
Administration
- Document control and executive filing
- Office logistics and executive events
Qualifications
- Bachelor's degree
- At least 15 years supporting Chairman/CEO/VP-level executives
- Real estate or hospitality background is a plus • Fluent English and Arabic
- Strong Excel, PowerPoint and Word skills
- Excellent judgment, discretion, and follow-through
- Comfortable following up with department heads without being asked twice
Note on Scope This is not a traditional Personal Assistant role. Calendar and travel management is a small part of the job — the main value is following up on execution across the Group. Candidates should be assessed on this ability, not just on administrative skills.