personnel training and development manager

About the company

Build the people, routes and systems behind dependable service

Your tasks

*King Kleen is hiring a hands-on Personnel Training and Development Manager to strengthen our Cleaning Partner team, improve field execution and help build scalable territories. *

• Perform the full route cycle: preparation, travel, site access, cleaning, quality checks, Customer communication, documentation, supply planning, schedule recovery and issue escalation.
• Learn different Customer locations, shifts, equipment, materials and route schedules while identifying improvements to training, route design, SOPs and quality control.
• Complete documented 30-, 60-, 90- and 180-day reviews.

*After successful completion: *the position remains field-based. The Manager continues working alongside Cleaning Partners, conducting site visits, stabilizing routes when required, leading practical training and verifying that systems work at Customer locations.

Core responsibilities *Cleaning Partner development: *_Recruit, interview, onboard and retain reliable Cleaning Professionals; build certification, retraining and development plans; deliver hands-on site training; verify readiness; coach performance; and develop future trainers and route leads._

*Team and route management: *_Manage Cleaning Partners, recurring routes, schedules, coverage, attendance and readiness. Match trained team members to Customer needs, monitor capacity and risks, respond to disruptions, maintain records and spend regular time verifying work in the field._

Requirements

Required qualifications and experience

• Management experience in a route-based, field-service, cleaning, facilities, logistics, project management, property-service or similar operational organization.
• Proven experience helping build or scale an organization, company, branch, territory, recurring-service operation or field team.
• Proven ability to recruit, onboard, train, coach and manage employees with clear expectations and follow-through.
• Strong operational judgment, organization, written communication, problem-solving and business-software skills.
• Ability and willingness to perform commercial cleaning safely and to standard throughout the six-month immersion and afterward when required.
• Availability for a flexible schedule that may include early mornings, evenings or occasional weekends based on Customer routes and training needs.

• Customer service: 1 year (preferred)
• Supervising: 1 year (preferred)

Language

• English (preferred)

What we offer

*Additional Benefits; $1,000.00 CAD Health Spending Account Annually*

Pay: $700.00-$2,000.00 per week

• Extended health care
• Flexible schedule

How to apply

Submit a resume and brief cover letter explaining

• the organization, business, territory and/or team you helped build or improve;
• how you managed priorities, tasks, and/or trained field-based employees;
• your availability to begin the six-month field-immersion period in Kingston.

*Email: *admin@kingkleen.com

*Subject line: *Cleaning Partner Development Manager

Other

Six-month probationary and field-immersion period The successful candidate is expected to complete a six-month probationary and field-immersion period. During this time, the Manager will personally run an assigned recurring commercial cleaning route in full while beginning the management responsibilities of the position.

_*Accessible hiring: *__King Kleen is committed to an accessible hiring process. Accommodation is available upon request throughout recruitment and employment. Any offer is conditional on the candidate being legally authorized to work in Canada by the employment start date._

Location

• Kingston, ON (required)

Work Location: In person