Manufacturing Team Leader - Contract

Job Title:

Team Leader - Contract ( Internal Only )

Department:

Unspecified, Manufacturing

Terms of employment:

Full-Time, Hourly, Contract

Reports to:

Room Manager

Rate:

$25.25/hour

Location:

Etobicoke, ON

Apply by:

12:00 PM, Tuesday, July 21, 2026

The Role: Team Leader - Contract

Availability : Full-time, with the ability to work mornings and afternoons, and occasional overtime, holidays, and weekends.

Working alongside the Floor Supervisor, the Team Leader oversees the daily tasks within the department and organizes workflow to ensure departmental objectives are met in a manner consistent with our company standards. You will provide leadership, training, and support to the team to maintain a high level of service to our customers by delivering the freshest product available and maximizing overall fulfillment. As a Team Leader, you bring Lush’s Leadership Practices into all elements of your business: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.

What you do (Responsibilities) :

Oversee a team of floor staff potentially exceeding 25 staff

Role model and coach floor staff to adhere to best practices, quality standards, and health and safety procedures

Deliver training to floor staff on all tasks, SOPs, and areas of responsibility

Identify and support floor staff in delivering routings to achieve room and department targets

Monitor staff attendance, punctuality, and break periods

Supports new or returning staff as required with onboarding, demonstrations of daily duties and responsibilities, while ensuring safety and SOP guidelines are being followed

Provide relevant production and operations information to the Floor Supervisors regarding people, production, targets, and quality

Deliver timely feedback to floor staff on performance

Set the pace of production, picking, packing, shipping, and receiving

Organize, assign, and delegate daily tasks, activities, and workflow to the floor staff

Ensure a high level of motivation through coaching and feedback provided to the floor staff

Escalate significant performance issues to Floor Supervisors

Effectively manage conflict and difficult conversations as needed

Who you are (Qualifications) :

Required:

Current Lush employee

Able to perform all required Production Assistant duties

Able to do physical work for 8-hour shifts, on your feet, and lift 50 pounds

Capable of physical activities such as standing for long durations, bending down, pulling, and pushing

Flexibility to work within the Distribution, Digital, and Manufacturing businesses as required

Confident with basic mathematics, ability to count, including addition and subtraction

General understanding of routings, compounding, production lines, and processes

Excellent problem-solving and communication skills

Exceptional organizational skills

Reliable, consistent attendance, punctual, and dependable

Comfortable with reading, writing, and speaking English in order to communicate with peers and leadership on all platforms (i.e., in person, via email, via Google/Teams chat)

Comfortable providing and receiving feedback

Commitment to abide by and oversee health & safety regulations

Commitment to abide by and oversee our quality and good manufacturing practices

Preferred:

Experience as a Lush Team Leader or Trainer (seasonal or core)

Capable of performing basic AX functions

Proven track record in training, coaching, and developing employees

General understanding of in-room operations (i.e., routings/metrics, compounding, production lines, processes)

Experience working in Manufacturing and/or Distribution

Previous Lush experience working as a Seasonal Team Leader

Accustomed to working in a highly seasonal, high-pressure environment

Flexible to work occasional overtime, weekends, and holidays based on the needs of the business

Able to navigate email, MS Office suite, and Google programs (i.e., Sheets, Chat, Meet)

Familiar with Employment Standards and Occupational Health and Safety legislation

How to Apply: Submit the application found on the Colleague Center Internal Job Board

Need help? Email us: monica.pinzon@lush.com

Only select applicants will be considered for this opportunity based on our selection criteria

The above information on this description has been designed to indicate the general nature and level of work performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings. We welcome diverse candidates to our recruitment process. Lush is committed to providing accessible employment practices. Requests for accommodation can be made at any stage of the recruitment process. Applicants are asked to please make their needs/requirements known.

Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, differently abled, adverse mental health, and other characteristics both defined, protected, and enforced by the law under federal or provincial/state jurisdiction.

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Lush Cosmetics North America respectfully recognizes that our business operates on Indigenous territory across Turtle Island. As a business headquartered in Canada, our largest facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as here on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Métis peoples.

Our commitment to reconciliation and decolonization is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92 . We recognize that our facilities, along with our settler and newcomer staff are guests on this land and as we act to repair past harm, we do it together in allyship with Indigenous People everywhere, including staff, customers and with leadership from organizations and communities we work with.