Operations Manager

Responsibilities

• Oversee daily operational activities to ensure smooth business functioning and service excellence
• Manage staff by coordinating tasks, monitoring performance, and fostering a productive work environment
• Coordinate logistics to optimize supply chain efficiency and timely delivery of goods
• Deliver customer service by addressing inquiries and resolving issues to enhance customer satisfaction
• Plan and organize events to support marketing and business objectives
• Conduct stock taking to maintain accurate inventory records and prevent shortages or overstock
• Inspect food and beverage quality to ensure compliance with safety and quality standards
• Develop and manage staff rosters to ensure adequate coverage and operational efficiency
• Drive sales performance by meeting or exceeding established sales targets
• Perform costing analysis to control expenses and maximize profitability
• Handle daily sales consolidation by accurately recording and reporting sales data