SHOPKEPPER

Job Title: Shop Sales Manager (Shopkeeper & Inventory/Purchasing Lead)

Company: Hardware Mega Store Pte. Ltd.

Industry: Retail Sale of Paints, Hardware, Tools, and Building Materials

Job Summary

Hardware Mega Store Pte. Ltd. is seeking a versatile, organized, and customer-focused Shop Sales Manager to oversee day-to-day retail operations. In this multi-faceted role, you will act as the principal shopkeeper, manage retail and wholesale sales, maintain accurate inventory levels, and handle material purchasing and supplier coordination to ensure our hardware store is fully stocked and running efficiently.

Key Responsibilities

• Store Operations & Shopkeeping:
• Oversee daily front-of-house operations, ensuring the retail floor is clean, organized, well-merchandised, and welcoming to customers.
• Serve as the primary point of contact for retail and trade customers, providing expert product recommendations, addressing inquiries, and ensuring a high standard of customer service.
• Sales & Revenue Generation:
• Drive sales performance to meet or exceed monthly and quarterly store targets.
• Prepare quotations, process point-of-sale (POS) transactions, manage invoicing, and handle customer orders efficiently.
• Inventory Management:
• Maintain meticulous inventory records and conduct regular stock counts for hardware, tools, paints, and building materials to prevent stockouts or overstocking.
• Track fast-moving items, monitor expiry dates (where applicable), and organize warehouse/backroom storage for quick retrieval.
• Purchasing & Supplier Coordination:
• Source and purchase materials, tools, and hardware supplies from approved vendors and distributors.
• Negotiate pricing, delivery schedules, and credit terms with suppliers to secure cost-effective deals and maintain healthy profit margins.
• Inspect incoming shipments for accuracy, quality, and quantity against purchase orders.

Requirements & Qualifications

• Education: Minimum GCE 'O' / 'N' Levels, Higher Nitec, or Diploma in Business Administration, Retail Management, Supply Chain, or a related field.
• Experience: At least 2 to 4 years of hands-on experience in retail operations, shopkeeping, hardware sales, or inventory/purchasing management.
• Skills & Competencies:
• Strong working knowledge of hardware products, tools, and painting materials.
• Excellent interpersonal and communication skills with a customer-first attitude.
• Good organizational skills with proficiency in inventory management systems, POS software, and basic spreadsheets.
• Ability to lift and handle moderate stock loads as part of inventory maintenance.