Admin

Company Overview EAM Engineering Pte Ltd is a fast-growing Singapore contractor specializing in electrical, plumbing, and renovation works for residential and commercial units. We deliver reliable service, skilled workmanship, and efficient solutions for diverse projects. Job Summary You will provide administrative support by managing communications, scheduling work, logging cases, preparing quotations, and handling customer requests and complaints efficiently. Responsibilities Manage incoming calls to provide timely and accurate information to callers Respond to work requests by coordinating with relevant teams to ensure prompt action Log and track cases systematically to maintain accurate records and follow-up Schedule work assignments to optimize resource allocation and meet deadlines Handle email correspondence professionally to support smooth office communication Prepare quotations accurately to assist in project cost estimation and client communication Address and resolve customer complaints promptly to maintain client satisfaction