Problem Ticket Expeditor (Chuyên Viên Xử Lý Đơn Hàng)

JOB OVERVIEW:

• When Medline branches receive shipments from vendors, if they find any discrepancies such as damage, shortages, or overages, they will create a report called a Problem Ticket to report the shipment discrepancies.
• The Problem Tickets team handles the investigation of the discrepancies reported in the Problem Tickets, coordinating, and resolving them...

1. Intermediate level skill of MS Word, MS Excel
2. Proficient in English reading and writing skills
3. Hard-working, motivated, exceptional communication skills, able to work independently
4. Statistic and analysis skills
5. Bachelor’s degree or equivalent.
6. Experience with SAP system and Zendesk
7. Three years’ experience in logistics, merchandiser, customer services or purchasing field at least.