Customer Relations & Satisfaction Staff (Automotive Engineering)

About the role This position is responsible for improving customer satisfaction and enhancing the overall ownership experience throughout the customer journey. Working closely with dealers, customers, and internal departments, you will develop customer care initiatives, analyze customer feedback, improve service processes, and support dealer capability development. This role is ideal for candidates with an Automotive...

Education: Bachelor's degree in Automotive Engineering. Experience: At least 1 year of experience in Customer Service, Customer Relations, CRM, Dealer Management, the automotive industry, or related fields is preferred. Language: Good command of English with a TOEIC score of 600 or above preferred. Computer Skills: Proficient in Microsoft Office applications (Word, Excel, PowerPoint). Skills & Competencies: Strong communication...