Customer Service Staff
CÔNG TY TNHH CRYSTAL CODE16 Đường số 5, Khu đô thị Him Lam, Phường Tân Hưng, Quận 7, TP. HCMvietnamworksنُشرت في 03/11/2026
Principal
About the company
Summary Crystal Code Co., Ltd is a software development company with its namesake approach of three-dimensional thinking upon various stages and levels of application design and development. We maintain in-house products that are in the FinTech space while also having anchor, long-term clients around the world across Asia and Europe in the Blockchain space. We...
Requirements
- Minimum 1–2 years of previous customer service experience, preferably in a tech or fintech environment.
- Advanced English proficiency (Typing); able to communicate clearly and professionally with international clients across Asia and Europe.
- Able to handle customer escalations calmly and effectively — de-escalate complaints, coordinate with internal teams, and follow up to ensure resolution.
Other
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