Culture & Events Coordinator
At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.
Note: This position is full time in office in Denver, CO.
This role plays an integral role in agent recognition and retention on the Operations team, setting a positive and upbeat tone. This role is responsible for the planning, coordination, execution, and overall success of Compass events and community involvement initiatives. They develop and implement detailed timelines to ensure all events are executed efficiently and effectively with a focus on details and clear communication; consistently handling multiple events and priorities simultaneously. Responsible for creating and maintaining agent and employee focused culture activities, community and Compass Cares initiatives, all event process documentation, and maintaining event budgets.
Additionally this position is responsible for managing and tracking sponsorship programs for the region and coordinating with local office contacts to execute on partnership commitments.
Major Areas of Responsibilities
Event Management and Execution: Responsible for the planning and management of all statewide and local events, collaborating with stakeholders, and successfully executing events that aid in agent loyalty and retention efforts.
Agent Recognition and Retention: Assisting with Compass recognition awards, social hours, agent appreciation events and other key initiatives that drive retention amongst our agent population.
Community Involvement/Outreach: Management of major company initiatives at the various local office levels as well as in support of the Compass Cares formal programming.
Culture Program Management: Overall program management & coordination of culture initiatives for the region, including both agent and employee-focused recognition.
Role Competencies
Communications
Exhibits good listening and comprehension
Expresses ideas and thoughts in written form
Expresses ideas and thoughts verbally
Keeps others thoroughly informed
Selects and uses appropriate communication methods and timeframes
Customer Service
Displays courtesy and sensitivity
Manages difficult or emotional customer situations well
Meets commitments of the role and sponsor agreements
Responds promptly to customer needs
Solicits customer feedback to improve service
Dependability
Commits to doing the best job possible
Follows instructions, responds to management direction
Follows through on commitments
Meets attendance and punctuality guidelines
Responds in a timely manner to requests for service and assistance
Takes responsibility for own actions
Organization Support
Completes administrative tasks correctly and on time
Follows policies and procedures
Supports affirmative action and respects diversity
Supports organization's goals and values
Planning & Organization
Integrates changes smoothly
Plans for additional resources
Prioritizes and plans work activities
Sets goals and objectives
Uses time efficiently
Works in a highly organized manner
Project Management
Communicates changes and progress with appropriate stakeholders
Completes projects on time and within budget
Fully coordinates projects
Develops detailed project plans
Manages project team activities
Teamwork
Balances team and individual responsibilities
Contributes to building a positive team spirit
Exhibits objectivity and openness to others' views
Gives and welcomes feedback
Puts success of team above own interests
Who You Are:
Minimum of two years of event management experience and/or customer service experience
Experience working with established brands is a plus
The ability to lift up to 20 pounds
High stress tolerance is required
Access to reliable transportation with space to transport equipment
Willingness to travel for events across Colorado
Proficiency in Google Applications including Gmail and Sheets is required
Superior organizational and time management skills
Problem-solver and thoughtful decision-making skills
Impeccable integrity and strong work ethic
Attention to detail and accuracy in a fast-paced, high volume environment
Highly efficient and always looking for ways to improve processes
Strong, professional communication skills (written and verbal) with a customer service focus
Trustworthy and discreet with confidential information
Compensation:
The salary pay range for this position is a base pay of $75,000 - $80,000 annually; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.
Note: This position is full time in office in Denver, CO.
Perks that You Need to Know About:
Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.
Do your best work, be your authentic self.
At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.
Notice for California Applicants
Los Angeles County Fair Chance Notice