Quality Assurance Specialist

We are seeking a dedicated  Quality Assurance Specialist  to join Capital Human Resource Management Pte. Ltd in the East Region. This is a  full-time position  that plays a crucial role in maintaining and enhancing our quality standards across our warehousing, storage, and distribution operations. As a Quality Assurance Specialist, you will be responsible for ensuring that all products, processes, and services meet our rigorous quality standards and comply with industry regulations. This role is integral to our commitment to operational excellence and customer satisfaction, serving as a key quality control point throughout our supply chain. Key responsibilities Conduct regular inspections and audits of warehouse facilities, storage areas, and distribution centres to ensure compliance with quality standards and safety regulations

Develop and implement quality control procedures and checklists to maintain consistency across all operations

Test and evaluate products, materials, and equipment to identify defects or inconsistencies and document findings

Investigate quality issues and non-conformances, determining root causes and recommending corrective actions

Maintain detailed records of quality inspections, test results, and corrective action reports

Collaborate with operational teams to implement quality improvements and best practices

Conduct training sessions for warehouse and distribution staff on quality standards and procedures

Prepare quality reports and metrics for management review

Ensure compliance with relevant industry standards, regulations, and company policies

Monitor supplier quality and maintain vendor performance records

What we're looking for Diploma or degree in Quality Management, Logistics, Engineering, or a related field, or equivalent professional experience

Minimum 2-3 years of quality assurance experience in warehousing, distribution, or manufacturing environments

Strong knowledge of quality management systems and ISO standards (ISO 9001 preferred)

Proficiency in using quality control tools and techniques such as statistical process control and root cause analysis

Excellent attention to detail and analytical skills

Proficiency in Microsoft Office applications and data analysis software

Strong verbal and written communication skills in English

Ability to work independently and as part of a team

Physical capability to conduct regular facility inspections and walk-throughs

Problem-solving mindset with the ability to identify improvements and implement solutions

Knowledge of relevant health and safety regulations is advantageous

Familiarity with warehouse management systems (WMS) or distribution software is a plus Chia Kim Wai Terry Registration No.: R23111838 EA License No.: 19C9570