Platform & Reliability Engineer

SLOs & error budgets  - Define, track, and evangelize latency and availability targets for our payment APIs. Observability  - Deploy Cloud Monitoring, Cloud Trace, Error Reporting, and dashboards; integrate alerts via Incident.io and Slack for on-call. Incident lifecycle  - Establish blameless postmortems, guardrails, and runbooks to drive learning and prevent recurrence. CI/CD golden path  - Codify Cloud Build pipelines and automated canary rollouts for Cloud Functions / Cloud Run. Infrastructure as Code  - Manage GCP resources; embed security, IAM least-privilege, and cost controls by default. Performance & cost tuning  - Profile hot paths (BigQuery, Firestore, Pub/Sub), and implement caching or concurrency improvements to keep user latency Developer tooling  - Eliminate toil by improving local-to-prod parity, secrets management, and spinning up environments with a single command. Culture carrier  - Instill reliability thinking across engineering and product as the first platform-focused hire.