Global Indirect Tax Manager

Our Indirect Tax team is growing and we are seeking an experienced indirect tax professional to join our team and use technology to improve reporting and compliance.

As Manager, Global Indirect Tax Compliance, you will be responsible for global indirect tax compliance and the successful implementation and roll out of our tax technology globally. You will report directly to the Senior Manager, Global Indirect Tax.

This position will be base out of our head office in Toronto, Canada and hybrid 2-3 days a week.

How you'll shape the Global Tax program at Achievers: Global Indirect Tax Compliance

Lead Achievers' global indirect tax compliance program, ensuring accurate and timely filing and remittance across Canada, U.S., U.K., Australia, Colombia, and additional jurisdictions as we grow.

Set priorities, coordinate workload, and provide ongoing technical guidance and quality review for the Indirect Tax Analyst.

Manage indirect tax audits and tax authority inquiries from initial response through resolution.

Oversee selected additional tax and regulatory reporting requirements, including U.S. Form 1099 reporting.

Monitor legislative and regulatory developments, perform initial technical analysis, and identify when jurisdiction-specific advice may be required.

Assess and provide clear, practical guidance on the indirect tax implications of new products, customer contracts, and geographic expansion, translating tax requirements into business-focused recommendations and escalating complex matters for further review and external guidance.

Identify opportunities to improve compliance, reduce risk, and minimize tax leakage.

Technology, Process Improvement & Analytics

Contribute to the ongoing optimization of Avalara, ERP integrations, and other technology solutions to improve scalability, efficiency, and compliance.

Identify and implement process improvements that enhance efficiency, strengthen controls, and improve reporting accuracy.

Partner with IT on system implementations, enhancements, and tax automation initiatives.

Leverage data and analytics to monitor compliance, identify trends, and provide actionable business insights.

Business Partnership

Partner with Sales, Legal, Finance, Product, Customer Success, and IT to provide practical tax guidance that supports business objectives.

Respond quickly to customer-facing tax questions throughout the sales process, including RFPs, contracting, and implementation, and provide timely responses to vendors during onboarding and implementation.

Collaborate with external tax advisors across multiple jurisdictions on technical matters, applying their guidance to support compliance activities and business initiatives while escalating complex issues as appropriate.

Experience we feel will set you up for success: Bachelor’s degree in Accounting, Finance, Taxation, or a related field.

5+ years of progressive indirect tax experience in Canada and/or the U.S., including experience managing complex indirect tax matters.

Strong working knowledge of Canadian GST/HST and/or U.S. sales and use tax.

Strong tax research, analytical, Excel, and stakeholder-management skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment.

CPA designation, accounting designation, or equivalent preferred.

Experience with Avalara or another sales tax automation platform.

Exposure to VAT/GST regimes outside North America.

Experience reviewing customer and vendor contracts for indirect tax implications.

What Success Looks Like: Accurate and timely indirect tax filings, remittances, and reconciliations across relevant jurisdictions.

Effective execution of the global indirect tax compliance program, with strong processes, controls, and clear priorities.

Timely, practical tax support for business initiatives, including sales, contracting, product launches, vendor onboarding, and geographic expansion.

Continuous improvement of tax processes and technology, with effective collaboration and support for the Indirect Tax Analyst.

As a global company, we work closely with external tax advisors to support jurisdiction-specific technical matters. If you have strong indirect tax fundamentals, enjoy researching new issues, and are excited to broaden your international tax experience while helping build scalable processes for a growing SaaS business, we encourage you to apply.