Scheduling Coordinator

✨ Scheduling Coordinator

🏢 Company: Above & Beyond ABA Therapy 📍 Location: On-site | Toms River, NJ (Corporate Headquarters) 🕒 Schedule: Full-time | Monday–Friday | 9:00 AM - 5:00 PM 💰 Compensation: $25-30/hour plus benefits

Above & Beyond ABA Therapy is a fast-growing, mission-driven provider of ABA services, supporting children and families across 9 states with 1,500+ dedicated teammates. We are passionate about delivering high-quality, compassionate care — and none of that is possible without strong operational support behind the scenes. That’s where you come in. We’re looking for a Scheduling Coordinator to manage complex schedules for our therapists and ensure our families receive consistent, reliable services.

In this role, you will own the day-to-day scheduling operations that keep our services running smoothly. You’ll work at our Toms River, NJ headquarters and partner closely with clinical, operations, and administrative teammates.

🌟 What you will do Coordinate and manage daily and weekly schedules for therapists across multiple locations and home-based sessions

Match therapists with clients based on availability, location, skill set, language, and clinical needs

Monitor schedule changes in real time, including cancellations, no-shows, last-minute requests, and therapist call-outs

Proactively fill open sessions to maximize therapist productivity and meet client care goals

Communicate schedule updates clearly and promptly to therapists, families, and leadership

Collaborate with Clinical Directors and Operations leaders to align schedules with authorization hours, treatment plans, and staffing needs

Maintain accurate information in the scheduling system/EMR and ensure data integrity

Track key scheduling metrics such as cancellations, utilization, and coverage gaps

Anticipate scheduling conflicts and develop creative solutions that support both families and teammates

Provide excellent customer service to internal and external stakeholders

Support special projects related to scheduling process improvements as the organization grows

✅ What you bring 2+ years of experience in scheduling, coordination, or operations support

Healthcare, therapy, ABA, medical office, home health, or multi-site scheduling experience is a strong plus

Proven ability to manage high-volume, complex schedules with many variables

Strong organizational skills with sharp attention to detail and follow-through

Comfort working in a fast-paced, rapidly changing environment

Clear and professional communication skills, both written and verbal

Confidence using technology and systems

Experience with scheduling platforms, EMR systems, or similar tools is helpful

A collaborative, solution-focused mindset and a positive attitude

High level of integrity, confidentiality, and respect for families and teammates

💡 Preferred qualifications Experience in ABA, behavioral health, healthcare administration, or a related field

Familiarity with insurance authorizations, visit limits, and productivity targets

Prior work supporting a multi-location or field-based workforce

Bilingual skills are a plus (English, Spanish)

💙 Why you will love Above & Beyond ABA Therapy Mission-driven organization focused on helping children and families thrive through high-quality ABA services

Opportunity to play a critical role in day-to-day operations and the client experience

Supportive, collaborative team that values communication, reliability, and growth

Competitive compensation and benefits package, which includes:

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Paid Maternity Leave

Six paid legal holidays