Relations Manager

A Relations Manager is a professional who aids in developing and maintaining strong customer relationships, both within a company as well as with outside clients. They seek out new business opportunities for their clients while advising them on products or services that best fit their needs. Key Responsibilities: Building positive relationships with customers

Assisting with generating new business

Identifying opportunities for greater profits

Understand customer needs and develop plans to address them

Identify key staff in client companies to cultivate profitable relationships

Resolve customer complaints quickly and effectively

Promote high-quality sales, supply and customer service processes

Aim to preserve customers and renew contracts

Approach potential customers to establish relationships

Gain solid knowledge of competitors

2 to 4 years of Experience, Proven experience as a Client Relationship Manager

Bachelor’s degree in business, marketing or related field.

Experience in sales, marketing or related field, Knowledge of customer relationship management (CRM) practices.

Strong communication skills.

Ability to manage complex projects and multi-task.

Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

Proficient in Word, Excel, and Outlook

Comfortable using a computer for various tasks.

Excellent analytical, problem-solving, and decision-making skills.

Exceptional leadership and management skills.

Strong business acumen, Detail-oriented and persuasive

Aptitude for fostering positive relationships

Customer-oriented mindset

KPIs: Annualized utilized funds target: 260 Mil EGP .

Monthly new clients target 5 minimum files .

Renew 80% of Existing Balance of your clients.