Healthcare Virtual Assistant

Virtual Administrative Assistant — Medical Records and Insurance Appeals Skilled Wound Care | Remote

About the Role

We are looking for a reliable and detail-oriented Virtual Administrative Assistant to join our remote team. Your primary responsibility will be uploading medical records and insurance appeals to payer portals accurately and on time. This is an administrative position — no clinical background required. We will train you on our systems and portals.

Pay: $4-5/hr. MUST BE WILLING TO WORK USA DAYTIME HOURS.

What You Will Do

Upload medical records and insurance appeals to payer portals

Organize and maintain digital files following HIPAA guidelines

Track submission statuses and report updates to the team

Perform accurate data entry into internal tracking systems

Flag errors, rejected submissions, or missing documents to your supervisor

What We Are Looking For

Minimum 1 year of data entry and administrative filing experience

Comfortable navigating online portals and web-based platforms

Strong attention to detail and organizational skills

Reliable internet connection and quiet home workspace

Basic understanding of patient privacy and confidentiality

Self-motivated and dependable in a remote work environment

Nice to Have

Experience with medical records or insurance documents

Familiarity with Availity, NaviNet, or similar payer portals

Google Workspace or Microsoft Office proficiency

What We Offer

Fully remote position

Monday through Friday core business hours. USA CALIFORNIA DAYTIME HOURS.

Training provided on all systems and portals

Great Place to Work® Certified and Fortune Top 50 Best Workplaces in Healthcare!

Skilled Wound Care is proud to be Certified™ by Great Place to Work® for the 3rd year in a row. The prestigious award is based entirely on what current employees say about their experience working at Skilled Wound Care. This year, 95% of employees said it’s a great place to work – 39% higher than the average U.S. company. To determine the Best Workplaces in Health Care in 2022, Fortune partnered with global people analytics firm Great Place to Work to analyze survey feedback representing more than 161,000 U.S. employees. Skilled Wound Care has been included in their Top 50 list of Best Small and Medium Workplaces in Health Care.

Skilled Wound Care will ask all candidates to perform pre-employment confidential DiSC testing and appropriate relevant skills testing prior to hiring.

Skilled Wound Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability or genetic information.

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