RETAIL ASSISTANT
E-Commerce
Responsible for supporting daily retail store operations, assisting customers, handling sales transactions, maintaining product displays, and ensuring the store is clean, organised, and adequately stocked.
Key Responsibilities
- Assist customers with product enquiries, selection, and purchases.
- Provide courteous and professional customer service.
- Operate the point-of-sale (POS) system and handle cashless/cash transactions where applicable.
- Receive, check, arrange, and replenish stocks on shelves and displays.
- Monitor product availability and report low-stock or damaged items to the supervisor.
- Maintain proper product labelling, pricing, and merchandising standards.
- Assist with stock counting and inventory checks.
- Keep the retail area, shelves, counters, and storage areas clean and organised.
- Assist with receiving deliveries and arranging goods in the appropriate storage areas.
- Handle customer feedback and refer complaints or complex issues to the supervisor.
- Follow company procedures relating to safety, security, stock control, and store operations.
- Support promotional activities, product displays, and sales campaigns.
- Perform other reasonable duties assigned by the supervisor or management.