Admin Retur

Job Description :

• Manage and process product return documentation from customers, retail stores, and operational teams in accordance with company procedures.
• Inspect and record returned goods, including product types, quantities, conditions, and reasons for return.
• Verify return data against supporting documents, such as invoices, delivery notes, and return forms.
• Input and update return data in the company system, Microsoft Excel, or Google Sheets.
• Coordinate with warehouse, sales, and related teams to ensure proper handling and follow-up of returned goods.
• Prepare periodic return reports and maintain accurate, well-organized documentation.
• Monitor the return process and ensure each case is followed up until completion.

Qualifications :

• Minimum 1 year of experience as a Return Admin, Warehouse Admin, Inventory Admin, or in a similar position.
• Experience in the FMCG or Retail industry is highly preferred.
• Familiar with product return procedures, warehouse administration, and inventory recording.
• Proficient in Microsoft Excel or Google Sheets for data processing and reporting.
• Detail-oriented, organized, responsible, and equipped with strong administrative skills.
• Able to work systematically, meet deadlines, and coordinate effectively with different teams.
• Willing to work on-site at the designated location.