Staff Operasional
Må ha:LeadPrincipal
About the company
🚀 WE'RE HIRING | STAFF OPERASIONAL* PT Baitul Multazam International (BMI Wisata)** is looking for an experienced and motivated Operations Manager to join our team!
Established in 2013, BMI Wisata is an Umrah and Hajj travel company committed to providing reliable, comfortable, and well-organized pilgrimage experiences.
Join BMI Wisata and be part of our mission to deliver exceptional pilgrimage experiences.
Your tasks
- Oversee daily operations and ensure efficient business processes.
- Manage end-to-end Umrah and Hajj travel arrangements.
- Coordinate with airlines, hotels, transportation providers, and overseas partners.
- Lead and supervise the operations team.
- Monitor operational budgets, expenses, and vendor performance.
- Develop and improve operational procedures to maintain service quality.
- Resolve operational challenges and ensure customer satisfaction.
Requirements
- Experience in operations management, preferably in travel, tourism, hospitality, or related industries.
- Umrah and Hajj industry experience is a plus, but not mandatory.
- Strong leadership, communication, and problem-solving skills.
- Excellent organizational and time management abilities.
- Proficiency in Microsoft Office, particularly Excel.
- English proficiency is preferred; Arabic is a plus.
- Willing to work on-site in BSD City, South Tangerang.
Skills:
- Administration
- Teamwork
- Marketing Communications
- Operational Planning
- Public Speaking
- Microsoft Word
- Communication
- Scheduling
- Communication Skills
- Product Operations
- Microsoft Office
- Event Operations
- Microsoft Excel
- Operational Efficiency
- Customer Service
Other
📍 Work Location: BSD City, South Tangerang, Banten (On-site)
Office Address Ruko Golden Road Blok C28/26, BSD City, Serpong, South Tangerang, Banten 15310