Customer Service Officer

Key Responsibilities Attend to phone and email enquiries. Resolve customer complaints. Generate sales quotations. Process and follow up orders. Update price lists. Generate reports. Check inventory and ensure sufficient stocks are available. Follow up on delivery schedules. Issue Purchase Orders. Monitor incoming international and local shipments. Manage customer forecasts to plan inventory levels. Follow all documented corporate operating procedures. Assist with customer invoice submissions. Check payment status. Job Requirements Diploma in Business or equivalent. At least 2 years of relevant work experience in customer service. Proficiency in SAP Business One. Interested applicants are welcome to submit your MS Word resume to career@oneconsulting-global.com EA Personnel: R1107675 Agency No.: 07C3676