Debt Collection Officer
Må ha:FinTechRemote
About the company
We’re a financial services company that collects overdue B2B invoices for businesses in the UAE. We’re hiring a Debt Collection Officer. The role is about 80% collections and 20% bringing in new collection clients.
Your tasks
- Manage a portfolio of overdue B2B invoices
- Contact debtors by phone, WhatsApp and email, and negotiate settlements and payment plans
- Track promises to pay and follow up until payment lands
- Prepare files for legal escalation, including bounced-cheque cases
- Update case status and notes daily
- Source new companies that need collection support
Requirements
- 2+ years in debt collection, credit control or accounts receivable; B2B preferred, GCC experience a plus
- Fluent Arabic (comfortable with Gulf dialect) and good English
- Firm, calm negotiator who is persistent and organized
- Works UAE business hours
Skills:
- Debt Collection
- Credit Control
- Accounts Receivable
- Negotiation
- Arabic
- English
- CRM
What we offer
Setup: Full Time · Remote · Experienced (Non-Manager) · 2+ yrs · Accounting/Finance, Customer Service/Support Salary: Base + commission up to EGP 20,000 EGP per successful deal (paid monthly) + yearly bonus