Security & Network Operations Lead

The Opportunity

We are seeking a hands-on experienced Cyber Security & Network Operations Lead to take ownership of a critical technical function and drive significant improvements across people, processes and technology. This is a rare opportunity for an experienced technical leader to inherit a small team, shape its future direction and raise operational maturity across a complex environment. You'll be trusted to lead from the front, combining strategic thinking with a willingness to roll up your sleeves when required. The business operates a hybrid working model where you will be expected to be in the office 3 days a week, so you should reside within a commutable distance of Newcastle.

The Role

You will lead a team responsible for cyber security operations and network services, ensuring the function is resilient, responsive and fit for the future. Key responsibilities include:

• Leading and developing a small team of technical specialists
• Improving operational maturity, governance and service standards
• Driving incident response readiness and security best practice
• Building clear processes, documentation and operating procedures
• Reducing key-person dependencies and increasing team capability
• Acting as a trusted advisor to technical and non-technical stakeholders
• Supporting major transformation and infrastructure initiatives
• Working closely with senior leadership to define priorities and deliver outcomes
• Providing assurance, reporting and clear communication across the business

The Person

We're looking for someone who combines strong technical credibility with proven leadership experience. You'll likely bring:

• Experience leading security, infrastructure or network operations teams
• Strong cyber security knowledge and practical operational experience
• Exposure to enterprise networking technologies and environments
• A track record of improving processes, standards and service delivery
• Excellent stakeholder management and communication skills
• The ability to remain calm and provide direction during incidents and critical situations
• Experience mentoring, coaching and developing technical teams
• A proactive approach and a desire to create lasting improvements

Most importantly, you'll be someone who can inspire confidence and drive positive change.