Business Development Manager

New Business Development & Lead Generation

Generate new business opportunities across Singapore and other SEA countries through outbound strategies, including targeted cold calling and executive networking.

Present the MindCraft corporate profile confidently to prospective clients, effectively communicating the value of our software development, support, and platform support services.

Qualify inbound leads generated by the India-based lead generation team and proactively schedule and conduct face-to-face client visits.

Source opportunities that strictly align with MindCraft's core lines of business and technical capabilities.

Sales Process & Pre-Sales Management

Own the end-to-end sales cycle from initial qualification, pipeline management, and positioning, all the way to contract negotiation and final closure.

Maintain a healthy, accurate sales pipeline to track interactions, deal stages, and forecasting.

Lead the pre-sales process by ensuring your presence in every client meeting, acting as the primary bridge between the customer and our technical teams.

Collaborate closely with pre-sales and marketing teams to build tailored proposals, technical pitches, and targeted campaigns that address client pain points.

Account Management & Relationship Building

Transition smoothly into a Relationship Manager role once a client is successfully onboarded, acting as their primary point of contact.

Nurture long-term client relationships to ensure high customer satisfaction, retention, and service delivery alignment.

Drive account expansion by identifying upselling and cross-selling opportunities within existing accounts to increase overall business revenue.

Cross-Border Collaboration

Partner seamlessly with the India-based lead generation team , executing prompt follow-ups and attending face-to-face meetings arranged by them in the region.

Requirements & Qualifications

• Experience: 10+ years of successful Tech Sales or IT Professional Services sales experience, ideally within Singapore.
• Industry Knowledge: Proven track record of selling software development services, application support, or cloud/platform support models.
• Network: Strong existing professional network of local enterprise clients, IT managers, or CTOs/CIOs in Singapore is highly advantageous.
• Soft Skills: Exceptional presentation, negotiation, and cross-cultural communication skills, with a self-starter mindset to work independently in the field.