Community Engagement Officer

Your tasks

Purpose of Job Support the planning, development, coordination and implementation of Masjid Maarof’s community and engagement initiatives, particularly for residents in Jurong and Boon Lay. Works with internal and external stakeholders, government and corporate agencies, Malay Muslim organisations (MMOs) and other partners to strengthen community engagement and develop sustainable partnerships.

1. Support the planning and development of community engagement initiatives

• Assist to develop, plan and review the mosque’s community engagement strategies
• Assist to identify the demographics of neighbourhood residents and gather their feedback

2. Coordinate community activities and stakeholder engagement

• Coordinate activities with mosque stakeholders, government agencies, MMOs and other partner organisations.
• Assist to represent the mosque when engaging with stakeholders and community groups, including but not limited to attending meetings and events.

3. Respond to community needs and enquiries

• Receive enquiries and requests from residents, and provide information on relevant mosque programmes and services.
• Refer requests requiring further assistance to the appropriate internal or external stakeholders and agencies.
• Follow up on referrals where appropriate and share recurring community needs with the Head of Department.

4. Manage programme administration and reporting

• Manage registrations, attendance records and participant communications for community programmes and activities.
• Prepare programme documents, correspondence and materials, including schedules, briefing notes and forms.
• Maintain accurate records of activities, partners and community feedback.
• Compile programme data and prepare updates or reports for the Head of Department.
• Coordinate administrative arrangements with relevant internal stakeholders and external partners.

5. Other duties

• Participate in mosque-wide programmes, events and operations when required
• Participate in relevant training, meetings and professional development activities
• Undertake other duties as assigned by the Head, CED and S/MEC

Secondary Duties 1. Assisting Friday Specials and/or Mosque Specials operations

• Prepare Khutbah and Hebahan slides for Friday prayers and special events where applicable (Hari Raya, Isra’ Mi’raj, Awal Muharram, Maulid etc.)
• Manage, conduct and/or host live streaming sessions
• Set up AV / IT equipment and systems
• Photography and videography during events

2. Special Projects Committee (includes but not limited to)

• Engagement of partners, and networking for special projects (Ramadan, Maarof Family Day, etc.)

Requirements

• Minimum Diploma, preferably in Community Development, Social Services, Communications or a related discipline
• Minimum 2 years of related working experience
• Excellent communication and coordination skills
• Enjoys engaging and working with a diverse community
• Positive attitude and cheerful personality

Bonus

• Ability to design engaging posters and publicity materials