lunch supervisor

About the company

Our Company Based in Toronto, Craft360, formerly Lost Craft Inc., is a craft beverage company with a diverse portfolio of brands, including Lost Craft Beer & Cider, High Park Brewery, Local Spirit Distilling Co. and Dejado Tequila.

We support our local communities and promote inclusiveness in everything we do. Innovation and authenticity guide our products, while collaboration and teamwork shape our culture. We deliver experiences that are crafted for everyone.

Our flagship brewery in the Canary District brings together exceptional beer, great food and memorable experiences in a vibrant community hub.

Your tasks

The Position We are seeking a Front of House Supervisor to support our General Manager in the daily operation of our Canary District brewpub.

This is a hands-on role for someone who enjoys leading by example, working alongside the team and making guests feel welcome. You?ll help run smooth shifts, maintain service standards and ensure staff have the direction and support they need to succeed.

• Lead front of house shifts, including opening and closing duties, staff assignments, breaks and service coordination.
• Work alongside servers, bartenders and hosts, stepping in wherever support is needed.
• Deliver friendly, attentive service and resolve guest concerns promptly and professionally.
• Support the General Manager with staff training, coaching and accountability.
• Coordinate with the kitchen to maintain accurate orders, timely service and clear communication.
• Help execute private events, group bookings, sports watch parties and community programming.
• Maintain strong knowledge of our food and beverage offerings and help the team make informed recommendations.
• Oversee payment processing, cash handling and end-of-shift reconciliation.
• Monitor stock levels, assist with inventory counts and flag shortages.
• Maintain cleanliness, organization and readiness across the dining room, bar and patio.
• Uphold responsible alcohol service, food safety and workplace health and safety requirements.
• Document and promptly report maintenance issues, equipment problems, incidents and guest feedback.
• Complete other reasonable duties related to the role and daily brewpub operations.

Requirements

• Previous serving or bartending experience, with experience as a supervisor, shift leader or senior team member.
• A welcoming approach to hospitality and a commitment to creating positive guest experiences.
• Confidence directing a team, giving constructive feedback and handling concerns calmly.
• Strong communication, organization and problem-solving skills.
• The ability to prioritize and stay composed during busy service periods.
• Experience using POS systems; familiarity with Square and OpenTable is an asset.
• An interest in craft beer, cocktails and locally made products.
• Valid Smart Serve certification.
• Availability to work evenings, weekends and holidays.

• Supervising: 1 year (required)

Licence/Certification

• Smart Serve (required)

What we offer

• An opportunity to help shape the guest experience at a Toronto craft brewery.
• A collaborative team and the opportunity to work closely with the General Manager.
• Hands-on experience across restaurant service, events and brewery hospitality.
• Opportunities to grow within Craft360?s venues and beverage portfolio.
• Eligibility for an annual bonus based on individual and company performance.

Pay: $19.00-$22.00 per hour

• Dental care
• Discounted or free food
• Extended health care
• Store discount

Other

Expected hours: No less than 40.0 per week

Location

• Toronto, ON (required)

Work Location: In person