Lead Client Coordinator

Accountabilities: The Lead Client Coordinator will oversee assigned client projects throughout their lifecycle, acting as the primary connection between clients, production teams, vendors, and internal stakeholders. This role requires strong organizational skills, technical understanding, and the ability to manage priorities while maintaining quality and efficiency.

Serve as the primary day-to-day contact for assigned clients, managing communication, project updates, requests, and issue resolution.

Coordinate projects from estimation through completion, including project setup, resource allocation, progress tracking, and invoicing.

Attend client meetings to discuss production processes, timelines, capacity planning, and project requirements.

Translate client needs into clear technical instructions for internal production teams and ensure alignment throughout execution.

Partner with client teams and internal stakeholders to resolve project challenges and maintain high-quality deliverables.

Monitor project details, change orders, and rework documentation to ensure accurate and timely billing.

Maintain accurate client, project, and financial information within relevant systems and databases.

Support onboarding and integration activities for new clients by participating in planning meetings and transition processes.

Lead or contribute to cross-functional initiatives focused on improving processes, workflows, efficiency, quality, and service delivery.

Respond to client inquiries regarding project status, reporting, concerns, and general information requests.

Assist with customer complaint resolution and quality assurance activities when needed.

Build and maintain strong collaborative relationships with internal teams, external partners, and client stakeholders.

Perform additional responsibilities as assigned.

Requirements:

The ideal candidate is an experienced project coordination professional with strong communication abilities, client management expertise, and the ability to operate independently in a deadline-driven environment. They should have experience managing complex workflows while maintaining attention to detail and customer-focused solutions.

Bachelor’s degree in Business Administration, Marketing, Project Management, or a related field preferred.

Advanced degree such as an MBA or Master’s degree is a plus.

Minimum of 5 years of project coordination experience, or an equivalent combination of education and professional experience.

Experience managing client-facing projects from planning through completion.

Strong understanding of project management principles, workflows, timelines, and resource coordination.

Excellent verbal and written communication skills, including the ability to analyze information and present solutions clearly.

Strong problem-solving, analytical, prioritization, and organizational skills.

Proficiency with Microsoft Office Suite, Outlook, internet applications, and business management systems.

Ability to manage budgets, project documentation, reporting, and operational details.

Strong interpersonal skills with the ability to influence and collaborate with clients, peers, and senior stakeholders.

Ability to work effectively both independently and as part of a cross-functional team.

High level of attention to detail with strong follow-through on deadlines and commitments.

Willingness to travel occasionally locally, nationally, or internationally as required.

Benefits:

Competitive annual salary range of approximately $60,000 - $70,000 USD, depending on location, experience, skills, and qualifications.

Fully remote work opportunity within eligible U.S. locations.

Comprehensive healthcare benefits, including medical, prescription drug, dental, and vision coverage.

Basic and supplemental life insurance options.

Short-term and long-term disability coverage.

Flexible spending account or health savings account options.

401(k) savings plan.

Opportunities to work in a collaborative, global, and technology-driven environment.

Career growth opportunities within a growing organization.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether? 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

#LI-CL1