Technical Office Engineer

Responsible for the preparation of application surveys and cost effective and technically competent proposals, quotations and tenders that meet customer's requirement in timely manner.

Tracking all outstanding proposals and enquires.

Deliver fast quality, technical support to clients and colleagues.

Manage and interpret customer requirements, speaking with clients to understand, anticipate and meet their needs.

Troubleshoot problems with application team and assist in other teams if required.

Prepare job orders, following up application, ensure that the scope of work and estimated pricing are achieved and prepare reports in case of deviation.

Actively increasing knowledge about company's products and services as well knowledge sharing

Training of colleagues and new comers.

Follow up with unsatisfied customers to ensure issues are resolved, identify reasons and put suggestions to avoid them in the future.

Ensure that department documentation are complete, up to date and filed.

Improve client data base and history by writing and maintaining reports and documents.

Studying competitors, gathering information about their products and services and make the necessary comparisons.

Track and analyze products /Application performance

Females only.

Mech. , Chemical , metallurgical or Material Engineer with following qualifications:

Customer service minded

Computer skills is a MUST

Solutions oriented with good problem solving skills

Professional approach

Results driven

Attention to details

Proactive and take initiative

Team player

Self motivated

Ability to working towards strict deadlines