Construction Administrative Coordinator

Industrial Door Company, a leading provider of automatic door and commercial entrance solutions, is seeking a Construction Administrative Coordinator to support our daily operations and serve as the front line of communication for our customers. In this role, you'll manage customer inquiries, assist with scheduling and dispatching, and provide administrative support to ensure seamless service delivery. The ideal candidate is organized, customer-focused, and thrives in a fast-paced environment.

This is a full-time, on-site role based in (Rancho Cordova) Sacramento, CA, Monday–Friday, Hours 7 am - 4:30 pm

In this role you will…

Serve as the first point of contact for customers, and prospects via phone, email, and in person

Provide exceptional customer service by addressing inquiries, collecting critical customer information, and resolving issues in a timely manner

Support daily office operations including data entry, and documentation management

Maintain accurate customer records and job details within Service Titan

Communicate effectively with, management, Estimators & Dispatch to ensure optimal customer satisfaction

Handle general administrative duties and assist leadership with ad hoc projects, as requested

You’ve got what it takes if you have…

Strong communication and interpersonal skills

Excellent organizational skills with strong attention to detail

Ability to multitask and prioritize in a fast-paced environment

Proficiency in Microsoft Office (Word, Excel, Outlook)

Familiarity with Service Titan or similar systems is preferred

Experience in a service-based or industrial environment is a plus

Strong problem-solving skills and a proactive mindset

Compensation & Benefits

Pay: $24–$28/hour, based on experience

Medical, dental, and vision coverage

401(k) plan 4% with company match

Paid time off and holidays

Diversity, Equity, & Inclusion at Industrial Door Company

Industrial Door Company is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. We offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.