Night Receptionist
About the company
IKIES Santorini, located in Oia, Santorini, is seeking a dedicated and professional Night Receptionist to join its Front Office team and contribute to delivering an exceptional guest experience.
Your tasks
- Ensure the smooth operation of the Front Desk during night shifts.
- Greeting and welcome guests upon their arrival
- Accurately complete assigned duties such as check-ins, check-outs, email, and phone handling
- Address issues and concerns in a timely and guest-satisfying manner
- Manage the front office by ensuring compliance with all internal and external policies, procedures, and standards
Requirements
Απαραίτητα Προσόντα
- Experience of at least 2 years as a Front Office Receptionist in 4/5-star hotels
- Degree/Diploma in Hospitality/Tourism
- Spoken and written fluency in English (additional language knowledge will be considered an asset)
- Computer literate
- Knowledge of hotel software is a plus
- Superior customer service and communication skills
- High sense of discretion and attentiveness with hotel guests
- Team spirit, professionalism, and reliability
- Strong organizational, follow-up and problem-solving skills
- Availability to work night shifts.
What we offer
Παροχές
- Attractive remuneration and benefits package according to qualifications.
- Accommodation, meal plan and day-off during operating season
- Training and advanced opportunities for professional growth