Product Compliance Leader - Homefurnishing, IKEA Retail Services AB, Malmö

We are looking for a strong leader that wants to be a part of a dynamic and changing business environment, and who has the passion for developing business and people together. We also believe that your knowledge, experience and motivation include:

• Proven leadership capabilities, with excellent facilitation and

communication skills.

• You have previous experience from working with product requirements

and compliance, preferably from a retail environment.

• You have a good knowledge of the legislation and standards applicable for

the IKEA products range within home furnishing, and a good understanding for how we can influence these.

• Genuine interest in retailing and a strong desire to improve our

customer’s product quality experience through ensuring safe and compliant products.

• You are service-minded, and possess the ability to take decisions and

actions with a sense of urgency having the customer in focus.

• Desire to develop and improve by continuously challenging our way of

doing things.

• You see the strength and advantage of working together and the need of

building and maintaining trustful networks, internal as well as external.

• Previous experience from working with projects and/or process

improvements, and the execution, implementation and follow up of such activities.

• You share and live the IKEA values
• Fluent in English, both written and verbal Product Quality is a new function within the IKEA Group, with the assignment to

contribute to an improved customer experience through the product requirements & compliance (PR&C), quality and recovery processes. The focus is on offering safe, compliant and affordable products in all markets that fulfil the quality expectations of our customers. The ambition is to work proactively in order to increase trust in IKEA and drive growth and profitability. We are now looking for a Product Compliance Leader to take responsibility for our Home furnishing range, with the main task to ensure that we offer safe and compliant home furnishing products for sale in all of our markets, and that we work pro-actively across IKEA Group to prevent, detect and correct product safety and compliance deviations. The Product Compliance Leader will report to the Product Quality Manager of IKEA Group. Together with the country PR&C matrix and in close collaboration with IKEA of Sweden and other key stakeholders, you will work with ensuring that all IKEA products that are produced, distributed, presented and sold are safe to use for our customers and compliant with international and national legislation and standards, as well as IKEA policies and requirements. Considering the scope of the IKEA Group this also means that you will have the responsibility to ensure that we execute and follow-up on the product requirements that apply across our operations and to the life-cycle of our products. In this role you will also be responsible for ensuring that we work pro-actively across IKEA Group to prevent, detect and correct product safety and compliance deviations/incidents, and that we take timely corrective actions to address these. About the assignment Your responsibility will be to establish efficient and effective operating procedures and working methods for PR&C, and to lead and develop the PR&C resources and competence across IKEA group. You will be responsible for both supporting and challenging the PR&C matrix and other stakeholders/functions on product safety and compliance related topics, and you possess the ability and enthusiasm needed to do so. Your assignment will also include, but not be limited to:

• Through a value based leadership, lead the development of the PR&C

framework and our people, within your range area; o By developing and implementing common working methods, processes and tools. o By developing the PR&C matrix, with the aim to enable engagement, knowledge sharing and competence development.

• Lead implementation of improvement activities and ways of working with

? PR&C across IKEA Group.

• Follow-up on our performance within PR&C, constantly striving to identify

how we could improve our ways of working.

• Drive & facilitate risk assessments, ensuring we continuously have a good

overview of all PR&C related risks across IKEA Group.

• Facilitate cross functional co-operation in order to ensure everyone

understands and actively contributes to ensuring the end to end compliance and safety of the IKEA product range throughout our operations. IKEA Group is responsible for global support and business development of the IKEA Retail organisation. It is our responsibility to lead the development of all channels and media, to support the development in our retail markets as well as to lead the positioning of total IKEA. These directions aligned to each other will contribute to fulfil our main objectives, to be the leader of life at home, gain long term profitability and growth.