IT Service Engineer
Må ha:Mobile
About the company
Importante empresa de transporte a nivel nacional.
Your tasks
Experience
- Providing application production support in ACC.
- First Level Suppot for appplications for Call Centers.
- Initial troubleshooting of applications.
Functions
- Give supports to Call Center, Screen Recording plataforms and Mobile apps.
- The person should provide application production support in ACC.
- First level support for applications for 3PCC call centers and Call Recording systems.
- Initial troubleshooting of applications – does not include the code changes and defect fixes.
- Should coordinate with other teams to resolve the outages.
- Documentation for support and troubleshooting.
- Updating knowledge database.
Requirements
Comunication.
Team work.
Working under preassure.
What we offer
We offer atractive salary + Superior benefits and relocation bonus.
How to apply
If you are interested please send your Resume to a.malop@dresdenpartners. com
Other
Location: Guadalajara.