CUSTOMER SUPPORT (Mandarin Speaking)

CÔNG TY TNHH FINTECH INNOVATIONBình Thạnhvietnamworkspublisert 01.09.2026

KEY RESPONSIBILITIES

Responsibilities:

  • Serve as the primary liaison for VIP partners delivering timely, accurate, and professional responses to all inquiries.
  • Foster strong, long-term partnerships through consistent engagement, trust-building communication, and proactive relationship management.
  • Communicate updates, promotions, product information, and key announcements to VIP partners to ensure alignment and support business growth.
  • Review and verify new...
  • Priority for candidates who have experiences in a customer support role or a similar customer-facing position is preferred.
  • Excellent communication skills, both written and verbal, with a strong command of English & Chinese language.
  • Empathy and the ability to actively listen to customer concerns, showing genuine care and understanding.
  • Quick problem-solving skills and...