SHIPPING ASSISTANT

Company Overview

We are freight forwarding and shipping company. We expedite shipments by leveraging customs and shipping knowledge, serving both large and small customers with practical, budget-conscious solutions for timely, cost-effective logistics services.

Job Summary

You will coordinate import shipments, manage shipping documentation, and communicate with teams and customers to ensure timely cargo delivery and compliance with regulations.

Responsibilities

• Book and coordinate import shipments to meet customer and regulatory requirements
• Prepare and handle shipping documentation and customs import permits accurately
• Liaise with operations teams, customers, and transporters to ensure timely cargo collection and delivery
• Communicate shipment status updates clearly to customers
• Enter and maintain accurate import shipment data in the system
• Scan, file, and organize shipment documents systematically
• Answer incoming phone calls and respond to general inquiries professionally
• Support ad-hoc administrative and logistics tasks as assigned

Preferred competencies and qualifications

• GCE ‘O’ Level / ITE or equivalent educational qualification
• Proficient in Microsoft Office applications including Word, Excel, and Outlook
• Demonstrate initiative and results-oriented work approach
• Maintain a positive attitude and willingness to learn
• Exhibit meticulousness and ability to work independently