Customer Service Executive/ Merchandiser / Order Management (Bilingual Chinese-English)

1. Handle order processing in accounts:

• Manage customers' inquiries in terms of order processing, order follow up, pricing integrity, on-time deliveries, orders fulfillment.

• Provide responsive order management support including order entry, or expediting and shipment information to customers

Size of customer: simple/less complexity, ie. RBO sole nomination, factories with one location, local...

• Bachelor’s degree.

• At least 02 working years related experience in at least: Customer Service, Supply Chain, Merchandising, Procurement, Purchasing, Order Management Sales Admin...

• Strong written, verbal skills in English (proficient in business) or bilingual Chinese-English (~HSK4 and above) (highly preferably)

• Understanding of applicable computer systems, such as Microsoft Office, Lotus...