Workshop Foreman

Established in the 1930s as a trading business, Al-Futtaim Group is now one of the most diversified and progressive privately held regional businesses, headquartered in Dubai, United Arab Emirates. Structured into five operating divisions—automotive, financial services, real estate, retail, and healthcare—the group employs more than 35,000 people across more than 20 countries in the Middle East, Asia, and Africa. Al-Futtaim Group partners with more than 200 of the world’s most admired and innovative brands. Its entrepreneurship and relentless customer focus enable the organization to continue to grow and expand, responding to the changing needs of customers in the societies where it operates.

By upholding its values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of its customers every day.

Overview of the role

We are building a strong pool of talent for future workshop foreman opportunities across the UAE.

As a workshop foreman, you will play a key role in ensuring the workshop delivers high-quality work efficiently and on time. You will oversee daily shop-floor activities, coordinate job distribution, support technicians, maintain workshop safety and quality standards, and contribute to an excellent customer experience.

What you will do

• Oversee daily workshop activities to maintain high levels of productivity and efficiency.
• Allocate, control, and follow up on workshop jobs to ensure work is completed correctly and according to schedule.
• Monitor repair quality and minimize repeat jobs.
• Support timely vehicle completion and delivery.
• Maintain a safe workshop environment and ensure established safety procedures are followed.
• Train and coach technicians to strengthen their technical capabilities and improve performance.
• Maintain effective communication across the workshop to support smooth day-to-day operations.
• Ensure workshop processes, procedures, and warranty requirements are consistently followed.
• Monitor technician productivity and efficiency, and address operational concerns when required.
• Support a customer-focused culture by maintaining high standards of workmanship and service quality.

Required skills to be successful

• Strong automotive technical knowledge and workshop experience.
• Excellent workshop organization and job-control skills.
• Ability to lead, train, and coach technicians.
• Strong understanding of workshop productivity, efficiency, and quality standards.
• Ability to prepare and communicate technical information and reports.
• Good communication and relationship-building skills.
• Strong planning, organizational, analytical, and follow-up capabilities.
• Customer-focused and quality-driven approach.
• Computer literacy and working knowledge of Microsoft Office applications.
• Ability to work effectively in a fast-paced workshop environment.

About the team

You will be part of a dynamic automotive aftersales team focused on quality, efficiency, safety, and customer satisfaction. Working closely with technicians and workshop management, you will help coordinate daily operations, develop team capabilities, and ensure vehicles are repaired to the required standards within agreed timelines.

What equips you for the role

• Diploma, technical qualification, or degree in automotive engineering, mechanical engineering, or a related technical discipline.
• Five to seven years of relevant automotive workshop experience in a similar or equivalent role.
• Strong technical knowledge and practical understanding of automotive workshop operations.
• Experience supervising, training, and coaching technical teams.
• Ability to manage job allocation, workshop workflow, productivity, and quality.
• Strong communication, teamwork, and problem-solving abilities.
• Good planning and organizational skills.
• Customer-oriented mindset with a strong focus on quality and timely delivery.

We are here to provide excellent service, and a little help from you can ensure a five-star candidate experience from start to finish.

Before you apply, read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you. Take the time to prepare a well-crafted, personalized CV to further boost your visibility. Our global talent acquisition team members are assigned to specific businesses to help us make the best matches between talent and opportunities. We consider both the compatibility of skills and behaviors and how candidates align with our values of respect, integrity, collaboration, and excellence.

As part of our candidate experience promise, we also want to be available to you throughout the application process. We make every effort to review and respond to every application.