administrative coordinator
About the company
About YourPlace Music School YourPlace Music School brings music lessons into students' homes across Greater Victoria. We have about 300 students and 22 teachers, and we're looking for an organized, warm person to be the hub that keeps it all running smoothly.
Your tasks
The role The Administrative Coordinator is the first point of contact for our families and teachers. You'll own the school's main inbox and keep lessons, schedules and billing on track during our busiest hours, weekday afternoons and evenings.
- Manage the school's main inbox, phone messages and texts, replying to families and teachers promptly
- Coordinate schedule changes, cancellations and substitute teachers
- Send monthly invoices and follow up on payments
- Keep student records and notes up to date in our school management software
- Track and close out tasks in our task system so nothing falls through the cracks
- Check in with teachers and help them with day-to-day questions
Requirements
- Friendly and clear in writing and on the phone; families feel looked after
- Reliable and detail-oriented: you close loops and follow through without reminders
- Comfortable with Gmail, Google Workspace and learning new software quickly
- Calm when juggling many small requests at once
- Bonus: office admin or customer service experience, or a background in music
What we offer
Pay: $20.00-$25.00 per hour
- Company events
- Flexible schedule
How to apply
Apply through Indeed with your resume and a short cover letter. In your cover letter, include the phrase "music in every home" somewhere in the first line, and tell us in two or three sentences about a time you kept a busy day organized.
We review applications as they arrive and will reach out to book short interviews.
Other
This is a full employee position, not a contract. You'll work closely with the owner and a small admin team.
Location: Victoria, BC
Start: December 1, 2026
Expected hours: 35.0 per week
Work Location: Remote