Reception and Administration Support Officer |School |Hougang
Obligāti:FinTechPrincipal
The Services required are set out as follows:
- Counter Service to manage stakeholders’ needs
- Front desk duties include attending to the needs of walk-in customers (such as parents, visitors, partners, teachers, staff, and students) in a professional, prompt and friendly manner. This also includes assisting students according to the school’s guidelines such as issuing graduation certificates and other documents.
- Accept goods on behalf of staff and coordinate with them to ensure receipt of the items.
- Handle incoming calls professionally and ensure they are answered within 3 rings.
- Issue stationery and loan items and provide guidance to users on the appropriate forms to use.
- Notify the General Office when stationery and first aid supplies in the Sick Bay need replenishment.
- Administer basic first aid to injured or ill students in the Sick Bay and issue excuse chits for students who need to leave school early.
- Manage lost and found items, ensuring they are promptly recorded, labeled, and organized in a timely manner.
- Students’ Support
- Handle administrative duties such as data entry, verify and check on completeness of forms and documents submission such as MOE FAS application forms and leave application forms.
- Handle the latecomers by updating the latecoming details at the google form, issuing latecomer’s slip, daily updating of students’ attendance and notifying OM on students issued with Corrective Work Order.
- Manage parents’ appointments for key personnel during Parents-Teachers Meetings.
- Support Discipline Master in the safekeeping of Ezlink cards/ handphone for latecomers/students.
Other Administrative Support
- Provide administrative support for school events and fund raising activities.
- Maintain the orderliness and cleanliness of reception counter and Sick Bay.
- Manage the School’s generic email account and assist in the verification of payment documents.
- Perform adhoc duties and undertake projects as assigned by the School from time to time.