IMAC Technician

About Total Deployment Solutions

Total Deployment Solutions (TDS) is a nationwide information technology services provider with 14 years of experience delivering innovative, business-critical solutions. We specialize in AI and GPU deployments, comprehensive data center support, IMAC services - desktop relocation, ensuring organizations transition seamlessly into new or evolving work environments. Our teams manage every detail, from workstation setup to ongoing desktop support, so clients can operate without disruption. Trusted by enterprise and data center partners, TDS continues to lead and adapt to the evolving technology landscape with a focus on reliability, precision, and long-term partnership.

Position Overview

We are seeking a detail-oriented and dependable IMAC Technician to support end-user computing environments. This role is responsible for the disconnection, relocation, reconnection, and setup of computer workstations, including new deployments and office moves. The ideal candidate is hands-on, customer-focused, and comfortable working in fast-paced corporate environments.

Key Responsibilities

Disconnect and reconnect desktop and laptop workstations during office moves or reconfigurations

Set up new workstations, including computers, monitors, docking stations, keyboards, mice, and peripherals

Perform basic hardware troubleshooting and escalate issues when necessary

Ensure proper cable management and clean, professional workstation setups

Follow IMAC procedures, checklists, and documentation standards

Test equipment and confirm functionality before handoff to end users

Provide basic end-user support during workstation setup and transition

Adhere to safety guidelines, security policies, and company IT standards

Required Skills & Qualifications

Experience with workstation setup, hardware deployment, or desktop support

Strong knowledge of PC hardware, monitors, docking stations, and peripherals

Familiarity with Windows and/or macOS environments

Basic understanding of networking concepts (Ethernet, ports, cabling)

Ability to lift and move equipment (typically up to 40–50 lbs)

Strong attention to detail and organization

Excellent customer service and communication skills

Ability to follow instructions, processes, and timelines

Reliable, punctual, and able to work independently or as part of a team

Preferred Qualifications

Previous IMAC, desktop support, or field technician experience

Experience working in corporate or enterprise IT environments

A+ certification or similar technical certification

Work Environment

On-site corporate office locations

May involve walking, standing, bending, and lifting throughout the day

Occasional after-hours or weekend work for large moves or deployments

What We Offer

Competitive hourly pay (based on experience)

Potential for long-term assignments or growth within IT support teams

Opportunity to travel and gain experience with Data Center projects

Job Type: Project Based

Expected hours: 20-40 per week

Compensation Package:

Hourly Pay

$20 - $25 per hour

Schedule:

8 hour shift

Nights as needed

Overtime

Weekends as needed

Work Location: In person (New York)