information technology (it) assistant

Your tasks

• Respond to users experiencing difficulties with computer.
• Consult user guides, technical manuals and other documents to research and implement solutions.
• Provide advice and training to users in response to identified difficulties.
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts.
• Participate in the redesign of applications and other software.
• Supervise other technical support workers in this group.
• Provide business systems, network and Internet support to users in response to identified difficulties.
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
• Provide customer service.

Requirements

Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.

Personal suitability

• Organized.
• Team player.
• Time management.

Experience an asset.

Other

Employment terms options Morning.

Employment terms options Day.