Stonex Stone Specialist is looking for an Admin Assistant cum Sales.
JOB DESCRIPTION
Administrative Duties
- Handle daily administrative and office support duties.
- Attend to phone calls, WhatsApp messages and email enquiries.
- Prepare quotations, invoices, purchase orders and general correspondence.
- Maintain proper filing and update company records. Coordinate appointments, site visits and work schedules.
- Liaise with customers, suppliers, contractors and internal operations team.
- Assist with purchasing and sourcing of materials when required.
- Perform other administrative duties assigned by management.
Sales & Customer Support
- Attend to enquiries from new and existing customers.
- Follow up on quotations, sales leads and potential projects.
- Introduce and explain the company’s marble and stone restoration services.
- Assist in preparing quotations and sales proposals.
- Follow up with customers on quotation status, project confirmation and scheduling.
- Maintain good relationships with existing customers. Source for potential customers through calls, email and online platforms.
- Maintain and update customer and sales records.
- Assist with simple marketing and social media activities when required.
Job Requirements
- Good communication and customer service skills.
- Basic knowledge of Microsoft Word, Excel and email correspondence.
- Organised, responsible and able to multitask.
- Able to work independently and as part of a team.
- Must be willing to learn about marble, granite and natural stone restoration works.
- Must be willing to learn and understand the construction and renovation industry.
- Willing to learn basic technical knowledge to better assist customers and prepare quotations.
