food service supervisor

Education:

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. or equivalent experience.

Work setting:

• Cafeteria.
• Food service establishment.
• Restaurant.
• Hotel, motel, resort.

Tasks:

• Establish methods to meet work schedules.
• Requisition food and kitchen supplies.
• Supervise and co-ordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredient and supplies required for meal preparation .
• Hire food service staff.
• Ensure that food and service meet quality control standards.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Prepare and submit reports.
• Prepare food order summaries for chef.
• Must have knowledge of the establishment's culinary genres.
• Supervise and check assembly of trays.
• Supervise and check delivery of food trolleys.
• Establish work schedules.

Supervision:

3-4 people.

• Cook (general).
• Food and beverage servers.
• Food service counter attendants and food preparers.
• Kitchen and food service helpers.

Certificates, licences, memberships, and courses :

• First Aid Certificate.
• CPR Certificate.
• Food Safety Certificate.
• Safe Food Handling certificate.
• Serving It Right Certificate.

Cuisine specialties:

African cuisine.

Work conditions and physical capabilities:

• Fast-paced environment.
• Work under pressure.
• Tight deadlines.
• Combination of sitting, standing, walking.
• Standing for extended periods.
• Bending, crouching, kneeling.
• Walking.
• Physically demanding.
• Attention to detail.

Personal suitability:

• Client focus.
• Efficient interpersonal skills.
• Excellent oral communication.
• Flexibility.
• Team player.
• Initiative.
• Dependability.

Screening questions:

1. Are you available for shift or on-call work?.
2. Do you have experience working in this field?.

Employment terms options:

Evening.

Experience:

1 year to less than 2 years.

Employment terms options:

• Shift.
• Flexible hours.
• Morning.
• Weekend.
• Overtime available.

Support for newcomers and refugees:

• Participates in a government or community program or initiative that supports newcomers and/or refugees.
• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.).
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.).
• Supports newcomers and/or refugees with foreign credential recognition.
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees .
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees .

Support for youths:

• Offers mentorship, coaching and/or networking opportunities for youth.
• Provides awareness training to employees to create a welcoming work environment for youth.

Supports for visible minorities:

• Participates in a government or community program or initiative that supports members of visible minorities.